Player Reviews
- Casino FairnessAverage
- Withdrawal CredibilityAverage
- Promotions and BonusesAverage
- Games Variety and GraphicsAverage
- Support ProfessionalityAverage
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Not free bonus
Just to let you know that the free spin sign up bonus is not free. I couldn't find "50 freespins" however found one lot of 20 and two lots of fifteen freespins which equals fifty. I played 20 and was asked to make a deposit to keep playing.
Helpful 
Official Casino Account Dear Linkyd00s,
Thank you for reaching out and sharing your experience with us. We sincerely appreciate you choosing our casino for your gaming adventures.
We understand your confusion regarding the sign-up bonus and apologize for any inconvenience caused. Our intention with the welcome bonus is to give our new players a delightful introduction to our most beloved games without the necessity for an initial deposit.
To clarify, the welcome package indeed offers a total of 50 free spins, allocated as 20 free spins on Pyramid Spin, 15 free spins on Demon Diamond, and 15 free spins on Scratch King. For easy access to your free spins and other bonuses, please click on the Gift icon located in the top left corner of the lobby.
Further details regarding our promotions can be found in the promotions section of our website at https://secure.gratowin.com/#/help/promotions.
If you've encountered any issues or if the remaining free spins seem inaccessible, we're here to assist. Kindly provide the email address associated with your Gratowin account, and we will promptly investigate the matter and ensure you can enjoy the full extent of your welcome bonus.
Ensuring a positive and enjoyable experience for our players is our utmost priority. Your feedback is invaluable in helping us improve and continue to provide the best possible service.
Thank you once again for bringing this to our attention. We look forward to resolving this for you and hope you find many hours of joy in our games.
Warmest regards,
GratoWin Casino Support
Helpful 
Don't suppose to work
I found it strange that they didn't have the responsibility to help me and instead told me that they don't support my region
Helpful 
Bonus Offers
Welcome Package
GratoWin VIP (Loyalty) Program
Qualifying & Joining Conditions
Sign up to the casino and make a deposit.
Exclusive Member Benefits
GratoWin VIP Club
Casino Details
General Info
- Established
- Jan 01, 2019
- License (jurisdiction)
- Curacao
![icon-info-outline]()
- Certified by
- -
- Casino features
- Live Dealer, Mobile, Mobile Web
- Available languages
-
![English]()
English ![Spanish]()
Spanish ![German]()
German ![Portuguese]()
Portuguese ![Finnish]()
Finnish ![French]()
French ![Italian]()
Italian
Spanish 
German 
Portuguese 
Finnish 
French 
Italian GratoWin Mobile App
Android 
iOS Available Game Types (10)
Software Providers (28)
- Currencies
- EUR, USD, BRL, CAD, CHF, JPY, NOK, NZD, PLN, SEK, ZAR, MXN, INR, THB, PEN, CLP
- Minimum deposit
- €20
- Minimum withdrawal
- €10
- Withdrawal limits
- Withdrawal pending time
![icon-info-outline]()
- Ewallets - 2 - 4 business days
Wire Transfer - 4 - 10 business days
Credit cards - 4 - 10 business days
Support
- Live Chat
-
![available]()
Yes
- support@gratowin.com
- Phone number
- General: +349-1123-2389
Additional Info
- Affiliate Program
- NetoPartners
- Restricted countries
-
- Algeria
- Australia
- Belgium
- Bulgaria
- Cyprus
- Iraq
- Islamic Republic of Iran
- Israel
- Lithuania
- Malta
- Netherlands
- Pakistan
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$100 No Deposit Bonus 
